At Vanta Capital, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our loan consultation services for Small and Medium Enterprises (SMEs)
By using our services, you agress to the terms of this Privacy Policy.
1. Information We Collect
To provide you with the best loan consultation services, we may collect the following types of information:
- Personal Information: When you contact us, we may ask for personal information, such as your name, business name, contact details, and financial information
- Business Information: This may include company financial statements, tax records, bank details, and other relevant documents necessary for loan consultation.
- Usage Data: We collect information about how you interact with our website and services, such as IP addresses, browser type, pages visited, and referral sources. This data helps us improve the quality of our services
2. How We Use Your Information
We use your personal and business information to:
- Provide personalised loan consultation and advisory services.
- Assess your eligibility for loans and funding options.
- Communicate with you about your loan application status, our services, and offers
- Improve our services, customize your experience, and enhance the usability of our website
- Comply with legal and regulatory obligations.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party vendors or service providers who assist us in providing loan consultation services, such as data hosting and processing.
- With Lenders: In the course of providing loan consultation services, we may share your information with financial instituitions, lenders, or other relevant entities to assess loan eligibility and facilitate funding
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as subpoena, court order, or government investigation.
4. Data security
We implement reasonable security measures to protect your personal and business information from unauthorized access, alteration, discolosure, or destruction. These measures include encryption, firewalls, and secure data storage protocols. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to enhance your experience. The technologies allow us to:
- Remember your preferences and customize content.
- Analyze website traffic and usage patterns.
- Improve the performance and functionality of our services.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
6. Your Rights and Choices
You have the following rights regarding your personal and business information:
- Access: You may request access to the personal information we hold about you and request a copy of that information.
- Correction: You may request corrections to any inaccurate or incomplete information we hold about you.
- Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
If you wish to exercise any of these rights, please contact us using the contact details below.
7. Retention of Your Information
We retain your personal and business information only for as long as necessary to fulfill the pirposed outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete and anonymize it.
8. Children's Policy
Our services are intended for adults and businesses. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post the updated Privacy Policy on our website, and the "Effective Date" at the top will reflect the date of the most recent update. We encourage you to review this policy periodically.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at Vanta Capital:
Email: privacy@vantacapital.com
Phone: 011-5276 2222 / 03-2701 2222
Address: Unit 26.4, Level 26, Menara AlA Sentral, 30, Jln Sultan Ismail, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur