Privacy Policy

Effective Date: 12th June 2023

Vanta Capital Sdn Bhd (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal information provided by our customers and users of our services. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable privacy laws and regulations in Malaysia.

  1. Collection of Personal Information
    1. 1. Personal Information We Collect

We may collect, from our customers who engage with our SME loan consulting services the following types of personal information, including but not limited to:

  • Personal information including your particulars, images and biometrics to establish our customer’s identity and background;
  • Contact information (e.g., name, address, email address, phone number, specimen signatures)
  • Financial information (e.g., business income, financial statements, creditworthiness)
  • Business information (e.g., company name, industry, size)
  • Employment information (e.g., job title, employment history)
  • Identification information (e.g., NRIC/passport number)
  • Other electronic data or information relating to our customers such as IP addresses and cookies.
  1. 2. Collection Methods

We may collect personal information through various means, including:

  • Directly from you when you provide information to us, such as through our website, forms or in-person meetings.
  • From third parties connected with our customers, such as employers, guarantors and indemnitors.
  • From such other sources of which you have given our customers given consent to them disclosing information such as credit bureaus, financial institutions, or other authorized sources.
  • From Malaysia Department of Insolvency, Suruhanjaya Syarikat Malaysia, other relevant governmental authorities and/or law enforcement agencies to ascertain inter alia our customer current and past financial standing.
  • Automatically through the use of cookies or similar technologies when you visit our website. Please refer to our Cookie Policy for more information.

2. Use of Personal Information

We may use personal information for the following purposes:

  • To provide SME loan consulting services to our customers.
  • To assess and evaluate loan applications and eligibility.
  • To verify identity and conduct necessary due diligence.
  • To communicate with you regarding our services, promotions, or important updates.
  • To improve and customize our services, website, and user experience.
  • To comply with legal and regulatory requirements.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • To market and to provide our customer with information on our and selected third parties’ products, services and/ or offers which maybe of interest to our customers including but not limited to loan application and, in this respect, to contact you via short message service (“SMS”), WhatsApp, phone or mobile device, email, fax, mail, websites or browsers.

3. Disclosure of Personal Information

We may disclose personal information to third parties in the following circumstances:

  • To financial institutions or lenders when facilitating loan applications on behalf of our customers.
  • To our affiliates, business partners, agents, lawyers, auctioneers, valuers, professional advisers and/ or service providers (including their sub-agents, sub-contractors, affiliates, service providers, professional advisors), and the employees, directors and officers of all the parties mentioned above who assist us in delivering our services, subject to appropriate data protection obligations.
  • To comply with legal obligations, such as responding to court orders or requests from law enforcement agencies.
  • To protect the rights, property, or safety of our company, our customers, or others.
  • To banks and/ or financial institutions, credit reference agencies, credit reporting agencies registered under the Credit Reporting Agencies Act 2010 or credit bureaus (including those established by Bank Negara Malaysia or any of its subsidiaries), the police; any other governmental or regulatory and authority or body, Cagamas Berhad and/ or Credit Guarantee Corporation Berhad, any insolvency department and our appointed debt recovery agents.
  • To any law enforcement, government, courts, dispute resolution bodies and regulatory bodies including Bank Negara Malaysia and their appointed personnel or party.

4. Security Measures

We take reasonable and appropriate measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Implementing physical, technical, and administrative security controls.
  • Limiting access to personal information to authorized personnel.
  • Regularly reviewing and enhancing our security practices.

5. Retention of Personal Information

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. To ensure the security of our customers’ information, we also regularly review and implement up-to-date technical and organizational security measures when processing our customers information.

Our employees are trained to handle the personal information securely and with utmost respect, failing which they may be subject to disciplinary action.

6. Your Rights

Subject to applicable laws, you have the following rights regarding your personal information:

  • The right to access, update, or correct your personal information.
  • The right to withdraw consent to the processing of your personal information, where applicable.
  • The right to request deletion of your personal information, subject to legal or contractual obligations.
  • The right to object to the processing of your personal information for certain purposes.

To exercise these rights or make any inquiries or complaints regarding the handling of your personal information, please contact us using the information provided in Section 8.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Vanta Capital Sdn Bhd

  • Unit 26.2 & Unit 26.4, Level 26, Menara AIA Sentral, No.30, Jalan Sultan Ismail, 50250 Kuala Lumpur.
  • Mobile : 6012-606 0767
  • Email :

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.